Support Operations

Support Operations

Creating Support Bundles

If you are having issues with Digital Rebar the RackN engineering team may request a support bundle from you to assist them with troubleshooting your issue. drpcli can be used to create the bundles.

Note

Support bundles are a new feature in drpcli 4.5

• DRP will not start or crashes

drpcli support bundle

Note

This command must be run from the DRP endpoint.

• Machine having problems with a workflow or task

drpcli support machine-bundle [id]

How to update drpcli to obtain the support commands: How to update drpcli